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We accept Visa, MasterCard, Discover, Amex, Money Order or Check.Ĭard#:_ Taxable 0.00 Thank you for allowing us to be of service! You will receive an email confirming that your payment has gone through. ![]() Please go to our payment page which will link to a secure web page at: We need your authorization and payment to proceed! NOTE 3-> YOU WILL NOTE THAT THE REPLACEMENT CRYSTAL IN SAPPHIRE HAS A SLIGHT PINK COLOR TO IT ! NOTE 2 -> WE CAN REPLACE THE MINERAL GLASS OF YOUR WATCH WITH A SAPPHIRE CRYSTAL: You don't have to do this since the forms are all on the Hurley Roberts website ( Hurley Roberts Service - Watch Repair) for you to input the requested data, print out and send with the watch.Ĭitizen Multi-Function Man's Watch White Case & Bracelet I included a short letter that I wrote over the holiday week. ![]() I didn't insure or return-receipt/signature-confirmation it but you may want to do that. I only used the usps tracking/delivery confirmation. #What diameter is the crystal for a citizen calibre 8700 plusUsing the Richardson Texas Center may have been much cheaper for the crystal itself but the distance from NY would have increased shipping time and cost plus it would have been a big waste of time if they did not have Sapphire in stock when they got my watch.Īfter my week long Memorial Day Holiday vacation I returned home and first thing I did was boxed up the watch in a small usps $5.95 flat rate 2-3 day priority box and sent it out. I've used Hurley before with much satisfaction and decided to pay more and go with them. This distance will obviously determine shipping fees and turn around time. Some centers have better prices but have low or no stock while other centers may cost more but have lots of Sapphire in stock.Īlso consider the distance from your home location to where the center is. This is why it is best to call around before shipping your watch out to any center. The next place I called, Hurley Roberts Service Center in Atlanta, GA said they had sapphire crystals for the Calibre 2100 but the cost was $90 and up. ![]() However they didn't seem sure of sapphire supply for the Calibre 2100 and was not able to tell me until I first mailed the watch in. Texas told me it would be around $35 for mineral to mineral replacement and around $60 for mineral to sapphire. Now since sapphire is a popular service request they all were aware of the differences in pricing. #What diameter is the crystal for a citizen calibre 8700 upgradeIn the past the sapphire upgrade wasn't a popular request so they used to lump it under basic crystal replacement which was around $50. Be pompous and rude and the most you will hear is to mail your watch in.click.dial tone. Be courteous and charm them and you will be rewarded. They may not be able to give you technical specifics or exact costs but they can give you a general idea of out-of-warranty cost as well as advice that can save you money and time. It is important to be nice to them when you call. Their job is primarily to guide you thru the service process. The customer service reps, who you get, are NOT the techs who will be working on your watch NOR do they do the estimates. The first was the Richardson, Texas Center where I was told they did Sapphire upgrades. On my watch the glass was thicker and seemed more robust than your basic mineral crystal.Īfter contacting my Seller seeking a refund for the fact I was not sold a Sapphire watch I decided to accept a partial refund and send the watch into a service center for crystal confirmation (since I still wasn't sure what was on the watch) and for a sapphire upgrade. She told me it was definitely not sapphire but could not confirm what type of crystal was on my watch since the crystal on my watch did not resemble the mineral crystal she had seen on other watches. My watch had a greenish hue and was curved towards the edges. Sapphire watches all had a pinkish hue at the edge and tended to be flat. That afternoon I took the watch to a midtown Manhattan jeweler who didn't have tools but compared my watch to other luxury sapphire watches in the store. Concerned I did several 'at home' test to check which all hinted it was not Sapphire on my watch. ![]()
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